Privacy Policy

NyaySahayak (“we”) provides an AI-assisted legal companion for people in India seeking guidance, next steps, and connections to human help. We are not a law firm.

Depending on how you use the product, we may process:

• Account details such as email, phone, and authentication credentials
• Case conversations, attachments you upload, and related session history
• Technical logs needed to operate and secure the service
• Optional location or area information when you provide it for routing

We use data to:

• Provide guidance, drafts, and case continuity across sessions
• Route matters to specialist AI paths and, when needed, human helpers
• Improve reliability, safety, and product quality
• Comply with law and protect users from abuse or harm

Sensitive or escalated cases may be reviewed by trained moderators, Nyay Guides (Sahayaks), or connected lawyers so you can receive appropriate help. Escalation is intended for your safety and continuity — not for marketing use of your story.

We do not sell your personal information. We may share data with service providers who help us run the product (for example hosting, authentication, or document storage), and with humans you choose to connect with (such as a lawyer or Nyay Guide). We may disclose information when required by law or to protect critical safety interests.

We keep account and case data while your account is active and for a reasonable period afterward as needed for security, disputes, or legal obligations. You may request deletion of your account subject to those limits.

We use access controls and industry-standard practices to protect data in transit and at rest where our infrastructure supports it. No method of transmission or storage is perfectly secure.

The service is not directed at children. If you believe a minor’s data was provided, contact us so we can take appropriate action.

For privacy questions, use the contact channels published on the About page or in-product help. This policy may be updated as the product evolves; the “Last updated” date above will change when it does.